Shipping policy
Shipping
Made to order
Every item is produced once you order it. Add 2-7 business days of production time before your parcel ships. You will receive tracking by email when it leaves the facility.
Where we ship from
Orders are produced and dispatched from regional fulfilment facilities, so your parcel is usually shipped from within your own region rather than from France.
Delivery times and cost
| Destination | Shipping | Typical delivery after production |
|---|---|---|
| Netherlands | €5.95 (free over €55) | 3-5 business days |
| European Union | €5.95 | 3-5 business days |
| UK, US, Canada, Australia and selected markets | €8.95 | 3-5 business days |
| Rest of the world | €13.95 | 5-8 business days |
Delivery estimates are not guaranteed and can be affected by customs and carrier delays.
Customs, duties and taxes
Orders delivered outside the European Union may attract import duties, taxes or customs handling fees on arrival. These are set by the destination country and are payable by you; they are not included in the price you pay us and we cannot predict them.
Lost parcels
If tracking has not moved for 10 business days, email contact@elmlabs.dev and we will open an investigation with the carrier.